Practice Benefits
Proof Over Promises • Leading Choice among Clinicians.2,
• Unmatched Infrastructure.
• Support that Enables Success.
About Our Expert Team
For nearly two decades, NeuroStar has led the TMS category with evidence—not assumptions. Our science is validated, our technology is trusted, and our platform has been adopted by more clinicians and patients than any other TMS system in the U.S.2,
But leadership isn’t static. As clinical applications expand and practice expectations evolve, so must the way we support our partners. That’s why NeuroStar goes beyond delivering proven technology—we provide the infrastructure, tools, and support practices need to adapt, operate effectively, and move forward with confidence.
We lead with evidence.
And we evolve to stay ahead of what’s next.
Practice Launch Kit
When your system arrives, you also receive everything you need to build in-practice awareness – including a branded banner stand, posters, brochures and a consultation guide to activate patient interest.
Strategic Account Managers
Our dedicated team supports your practice at every step of your NeuroStar journey – front-desk training, consultation best practices, business support and more.
NeuroStar Academy
On-demand virtual training available 24/7 to help your team optimize TMS workflows and get support right when it matters.
Technical Support and Field Service
24/7 technical support, plus a dedicated field service team that can be on site quickly if you ever need an engineer.
Reimbursement Support
Getting started with TMS is easier with NeuroStar’s Reimbursement Team. From credentialing questions to benefit investigations, we’re just a phone call away.
Medical Affairs
Medical Affairs is available to help address clinical questions that may come up during patient treatment – giving your team added confidence when you need it.
Clinical Training
In-person certification is included with your system installation, with additional training support available – both in-person and virtually.
NeuroStar University
A 2-day training course for your staff covering clinical protocols, patient experience, and best practices to deliver consistent patient care.
Proven Programs To Help You, and Your Patients, Succeed
We’re the only TMS technology that offers a trusted long-term partnership designed to help you achieve better clinical outcomes and treat more patients with:
A proven operational blueprint — Our 5 STARS Solution provides a step-by-step framework for practice launch, operational excellence, and clinical confidence.
Industry-leading technology — Including TrakStar®, our exclusive patient data management system that helps your team easily move patients into and through treatment.
Powerful brand recognition — NeuroStar is the most widely recognized brand, and we continue to invest heavily to expand patient demand and expand access to care.2,
NeuroStar isn’t just a device — it’s a partnership built to support your practice.
“NeuroStar has the data to support their benefits. They offer hands-on training and customer service, and they have provided ongoing support for our practice. Patient response rates to NeuroStar have been exceptional.”
The 5 STARS Solution, Your Key to Practice Success
The 5 STARS Solution is a unique program designed to benefit your practice by transforming the lives of more patients and helps you:
- Start and operationalize NeuroStar in your practice, including training your staff;
- Identify patient candidates who may benefit from NeuroStar;
- Get patients into and through treatment faster, and with the chance at best possible outcomes; and
- Identify patients that may benefit from re-treatment to ensure they maintain the ground they’ve gained.
Supporting You with the Largest Team in the Industry
NeuroStar TMS is backed by the industry’s largest field-based customer support team.
With more than 100 experienced professionals nationwide, we help you implement NeuroStar TMS within your practice through hands-on training, workflow guidance, and operational support.
If you need immediate customer service or technical support, call 877-600-7555.
Co-op Marketing and the MyNeuroStar Resource Center
NeuroStar is the only company in TMS that invests in your practice through our Co-op Marketing program by reimbursing you for up to 50% of the costs of marketing to build awareness of your NeuroStar practice and improve patients’ access to care. The MyNeuroStar Resource Center offers you access to NeuroStar marketing and advertising assets you can download and customize for your practice. For more information, contact a NeuroStar Rep today.
Only NeuroStar offers TrakStar, a proprietary, HIPAA-compliant patient data management system designed to increase your productivity by identifying patients within your practice who are eligible for AND interested in NeuroStar. "I wish this was our EMR due to the ease of use and modern interface." Dr. Theodore Morgan, M.D.
Beautiful Minds Mental Health Services, Smyrna, Georgia
Physician Testimonials
“With NeuroStar, we’ve been able to get patients to places they have never been before.” — Dr. Kimberly Cress
“Having NeuroStar has let me get more people better. With NeuroStar I have another tool that works for many people for whom medicine has failed.” — Dr. Todd Hutton
“NeuroStar has provided a lot of surprising support for me, things I didn’t anticipate.” — Brian Banks, CNP
“With NeuroStar, we’ve been able to get patients to places they have never been before.” — Dr. Kimberly Cress
“Having NeuroStar has let me get more people better. With NeuroStar I have another tool that works for many people for whom medicine has failed.” — Dr. Todd Hutton
“NeuroStar has provided a lot of surprising support for me, things I didn’t anticipate.” — Brian Banks, CNP
Don’t Wait to Change Lives
Contact our team to get started with NeuroStar TMS.
